Your Privacy Is Our Responsibility

1. Introduction

622bet is a trusted online betting and casino platform in Bangladesh. By visiting our website 622bet.lat and using our services, you are considered to have agreed to the terms described in this privacy policy.

The purpose of this privacy policy is to clearly inform you how 622bet collects your personal information, the purposes for which that information is used, with whom it may be shared when necessary, and what measures we take to protect your information. We believe that transparency about data and respect for user privacy are the foundation of a trustworthy platform.

If for any reason you do not agree with this privacy policy, you are requested to refrain from using our services and to contact our support team directly.

2. What Information We Collect

During registration and use of 622bet's services, we may collect various types of information. This information is divided into two main categories.

2.1 Personally Identifiable Information

When you create an account or use our services, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile phone number
• Residential address and nationality
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay account details)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type, version, and language settings
• Date, time, and list of pages visited on the site
• Gaming activity, betting history, and transaction records
• Preference data stored via cookies and local storage

3. Purposes of Information Use

622bet uses collected information for the following lawful purposes. We never use your personal information for any unauthorized purpose.

• Account registration, identity verification, and age confirmation (to confirm 21+)
• Improving service quality and personalizing the user experience
• Processing financial transactions (deposits and withdrawals — bKash, Nagad, Rocket, Upay)
• Diagnosing and resolving technical issues and conducting security audits
• Detecting and preventing fraudulent activity
• Sending promotional offers and bonus information subject to your consent
• Providing customer support and resolving complaints
• Implementing and monitoring responsible gaming policies

4. Information Disclosure and Third Parties

622bet may share limited information with third parties in specific circumstances and under strict controls. These cases are as follows:

4.1 Service Provider Partners

To ensure smooth service on our platform, we work with specific technology and payment service providers. They are given only the information needed to carry out their designated tasks. These partners are required to comply with their own privacy policies.

4.2 Legal Obligations

In response to a valid legal order, court directive, or proper request from a government authority, 622bet may disclose information as required to fulfil its legal obligations.

4.3 Fraud and Abuse Prevention

To protect platform security, prevent money laundering, and stop fraudulent activity, limited information may be shared with relevant security agencies.

• We never sell your information to advertising agencies.
• We never share information with third parties unnecessarily.
• We never disclose information for marketing purposes without your consent.

5. Cookies and Tracking Technologies

622bet's website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the core functionality of the site — maintaining login sessions, ensuring security, and so on. The site cannot function properly without them.
• Functional Cookies: These help remember your language preferences, auto-login settings, and similar choices.
• Analytics Cookies: These help monitor site usage and improve service quality. This information is completely anonymous.

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

6. Data Security Measures

622bet takes the security of your personal information very seriously. We apply industry-standard technical and organizational measures to keep your information secure.

• All data transmissions are secured through SSL/TLS encryption technology.
• Stored data is protected through encryption.
• Firewall and access control systems to prevent unauthorized access.
• Regular security audits and vulnerability testing.
• Principle of least privilege — staff can only access the information needed for their specific role.
• Regular staff training on data protection.

7. Data Retention Period

622bet retains your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

• Active account data: for the entire duration the account remains active.
• Closed account data: for a specified period after account closure as required by law.
• Financial transaction records: for the period required under applicable financial regulations.
• Marketing data: until you withdraw your consent.

After the specified period, your information is securely deleted or anonymized in a way that makes it no longer possible to identify you.

8. Your Rights

As a 622bet user, you have several important rights over your personal information. We respect these rights and are committed to helping you exercise them.

8.1 Right to Access

You have the right to know what information we hold about you. You may request a copy of your stored information at any time.

8.2 Right to Rectification

If any of your stored information is incorrect, you may request that it be corrected. We will fulfil this request within a reasonable time.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Opt-Out of Marketing Communications

You may opt out of our marketing emails and communications at any time. To do so, notify our support team directly.

To exercise these rights or for any questions, contact us at: [email protected]

9. Protection of Minors

622bet's services are for persons aged 21 and above only. We are firmly committed to protecting the privacy of minors and never knowingly collect their information.

Our registration process includes age verification. If a minor's information has entered our system for any reason, we will close that account and immediately delete the relevant information as soon as we become aware of it.

10. Policy Changes and Updates

622bet reserves the right to modify or update this privacy policy as needed. This policy may be updated due to changes in services, legal requirements, or technological developments.

If there are significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address.
• Displaying a notice on the website.
• Updating the date shown at the top of this page.

Continuing to use our platform after any changes will be considered as your acceptance of the updated policy. If you have any objection to the policy changes, please contact us before the changes take effect.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our data protection team is ready to respond to your requests in a timely manner.

• Email: [email protected]
• Live Chat: 24/7 support in Bengali

For privacy-related requests, you may be asked to provide some verification information to confirm your identity. This is to prevent unauthorized access to your information.